Last updated: October 14, 2026
Thank you for supporting an independent author. All sales on www.sblogue.com are final, so we can’t accept returns or exchanges if you change your mind. If something goes wrong with your order, though, we will make it right. This page explains how we ship print books and what to do if there’s a problem.
Shipping and Delivery
We ship print orders within 14 days of purchase. Delivery time after that depends on the carrier and where you live, and international orders can take several weeks to arrive. Your order confirmation will include an estimated delivery date.
When your order ships, we’ll email you tracking details if the shipping method includes them. If your order hasn’t arrived within 30 days of the expected delivery date, contact us and you can cancel it for a full refund, including shipping.
If tracking shows your package as delivered but you can’t find it, please check with neighbours and your local post office first, then contact us and we’ll work with the carrier to sort it out. We can’t take responsibility for orders sent to an incorrect address entered at checkout, but we’ll do our best to help recover them.
Damaged, Faulty or Incorrect Books
If your print book arrives badly damaged, has a printing fault such as missing or blank pages, or isn’t the book you ordered, email us within 14 days of delivery. Include your order number and a photo of the problem. We’ll send you a replacement at no cost, or give you a full refund, including shipping, if a replacement isn’t available. You don’t need to send the book back.
Light shipping wear, such as a slightly bumped corner or small scuffs on the cover, isn’t considered damage. If a signed or personalized copy arrives damaged, we’ll replace it with a new copy signed the same way.
Ebooks
Our ebooks are sold through Amazon, not on this website, so Amazon’s refund policy applies to them.
Cancelling or Changing an Order
You can cancel or change a print order by emailing us before it ships. Once it has shipped, it can’t be cancelled except as described above.
How Refunds Work
Approved refunds go back to your original payment method through Stripe within 15 days. Your bank or card issuer may take a few more business days to show the credit. If you still don’t see it after 10 business days, check with your bank first, then email us.
Your Rights
This policy doesn’t limit any rights you have under the consumer protection laws where you live.
Contact Us
For any question about an order, email sblogue.author@gmail.com and include your order number.